Managing and Leading with AI

Rotman Full-Time MBA AI Camp

Kevin Mott

Assistant Professor of Finance, Teaching Stream
Director of Teaching Innovation, FinHub
Rotman School of Management

August 24, 2026

Who am I?

Kevin Mott · Rotman School of Management

Mathematics

B.S. in Mathematics

Northeastern University

Financial economics

Ph.D. from Carnegie Mellon

My Ph.D. work used deep learning to solve hard math problems that model the macroeconomy or price interest-rate derivatives.

Teaching at Rotman

Assistant Professor, Teaching Stream

Director of Teaching Innovation, FinHub

The math is where I started

The math matters. For most managers, intuition matters more.

You will not need to understand the mathematics inside the model or build one yourself. You will need to decide what to ask it to do, whether to trust the answer, and what you still need to understand yourself.

Let’s go back to Economics 101

To understand AI’s role in our work and learning, we need a simple way to describe its relationship with us. Economics gives us two familiar categories: complements and substitutes.

Complement

More useful together

Using more of one makes the other more useful.

Substitute

One can replace the other

Using more of one reduces the need for the other.

Which one is AI?

Complements and substitutes

Complement
Classic example

Ketchup + hot dogs

Goods we tend to use together.

AI as a complement

Work with me

Use AI to generate alternatives, test your reasoning, and improve the work while you remain responsible for the result.

Substitute
Classic example

Uber or the TTC

For one trip, either can take the place of the other.

AI as a substitute

Work instead of me

Have AI finish the homework, then submit the answer without understanding it.

So which one is it? What have we seen in the news?

What happens when we zoom out?

For one person, AI can add to the work or replace some of it. Across firms and occupations, the same distinction becomes a labour-market question.

Is AI more likely to complement or substitute for white-collar workers?

The case for complement

Workers become more productive

  • One person can do more in the same hour.
  • Lower costs can expand what firms choose to produce.
  • Cheaper analysis can improve decisions that still require human judgment.

The case for substitute

Firms need less labour

  • The same output can require fewer people.
  • Routine cognitive tasks can disappear inside jobs.
  • Entry-level work can vanish before whole occupations do.

Both stories are economically coherent. Which one dominates is an empirical question.

Economists disagree about what happens next

News · 2026 The Wall Street Journal

Economists Weigh In on the Future of Work and AI

Te-Ping Chen and Justin Lahart

The WSJ asked economists how AI will affect work, including Rotman's Ajay Agrawal and Joshua Gans. Their answers split between complement and replace.

Read the article
Wall Street Journal poll asking whether AI is more likely to replace or complement workers. Eight economists chose complement and five chose replace.

The debate misses a decision

The labour-market outcome is uncertain. How you use AI in your own work is a choice.
Every time you use an LLM, you decide whether it adds to your effort and understanding or replaces them. For the rest of this session, we will focus on using AI as a complement.

How do we keep AI complementary?

Our choice Complement
Next decision What type of task?

AI can substitute for you on a well-defined task while complementing you at the job or project level. The next question is which tasks AI can complete from start to finish.

Would you still trust the wealth manager?

Imagine that your career after Rotman goes exceptionally well. You hire an experienced wealth manager to invest a substantial sum on your behalf. You then learn that the manager delegates some client work to an intern.

Raise your hand. Keep it raised for as long as you would be comfortable allowing the intern to complete each revealed task without supervision during the work.

01 Change the highlights in a brief from dark blue to slightly less dark blue.
02 Refresh a performance table from approved data and flag anything missing.
03 Draft a one-page summary of a management meeting from the wealth manager's notes.
04 Decide which risks deserve emphasis in the next client update.
05 Write next fiscal year's investment prospectus from scratch and send it to every client.

Where did you stop being comfortable?

Partner vs. Intern Decision rule
If you would not allow a human intern to complete the task without supervision during the work, do not allow AI to do so.

AI puts you in a manager’s role sooner, whether or not anyone has given you the title. Once you delegate work to AI, you take on the manager’s job: choose what to hand over, define what good looks like, review the work, and decide when it is ready to use.

Your answer changes how you delegate

The partner reviews the finished result

Rote: offload and verify

  • Tell AI exactly what finished result you need.
  • Let it complete the task from start to finish.
  • Check the result before you use or share it.

The partner reviews each step

Creative: decompose step by step

  • Break the project into small assignments with a clear result.
  • Give feedback when an answer is incomplete or heads in the wrong direction.
  • Review each output. Approve the next step only when the current one is right.

At the rote end, inspect the finished task. Toward the creative end, inspect and approve each step.

I use both approaches in my own teaching

Let’s make this concrete with examples of each type of task from work I’ve been doing over the past few days.

Closer to rote

Build the web mechanics for this deck

The output was cheap to inspect, so I could delegate the mechanics.

Closer to creative

Build a linked accounting case

Each transaction affected later journal entries and statements. An error early in the case could change every output that followed.

Which looks better?

A slide from Kevin's first semester of teaching showing the DuPont decomposition of return on equity.

My first semester teaching

Option A

The old slide

The one on the left.

Option B

This deck

The one you are looking at now.

Why I delegated the web development

What I delegated to AI

The web mechanics

  • Rebuild the PowerPoint deck as HTML files.
  • Build the slide layouts and click transitions.
  • Use Rotman’s branding resources to match the colours.
  • Render each revision and repair layout problems.

What remained mine

The teaching decisions

  • Set the lecture arc and choose the examples.
  • Select the evidence and decide what it supports.
  • Reject language, sequencing, and visuals that miss the target.

Moving from PowerPoint to HTML files used to require more web-development work than I could justify. Delegating the web mechanics was safe because this was a slide deck, not a web product with unseen systems behind it, and I could inspect every rendered slide quickly.

The accounting case was different: one mistake could change every later record and statement.

I wanted a better accounting case

I teach an introductory accounting and finance course for engineering undergraduates. I wanted a case that felt like an actual business, not a sequence of disconnected textbook transactions. So I wrote my own. The tedious part was checking every journal entry and financial statement after each change.

A screenshot of the actual Pear Company events file. It lists ordinary-language business events including owner investment, borrowing, equipment purchases, invoicing a university, depreciation, product sales, and an inventory write-down.

Task modeling: build complexity one stage at a time

My decision

Choose the next business stage

Month 1: set up and finance the company.

Approved inputs

Define the accounting for that stage

Business events, journal entries, and assumptions.

Automated rebuild

Rebuild every linked accounting output

Trial balances, statements, schedules, and validation results.

My review

Review, then choose the next layer

Month 2: buy inventory and sell products.

I did not ask AI to build the whole case at once. I broke it into smaller stages with a repeatable sequence: choose the next part of the business, define its accounting, rebuild every downstream output, then review the result. Only after the accounting was right did I decide which transactions came next, so the case became more difficult one layer at a time.

Once I approve the accounting, the script rebuilds every linked output

The script does not invent the accounting. It does the repetitive work after I approve the events, journal entries, and assumptions for that stage.

What the script does
  • Read the approved events, journal entries, assumptions, and inventory records.
  • Link every journal line to an event and account, then confirm that each entry balances.
  • Post the entries and rebuild the cumulative trial balances, statements, cash flows, and inventory schedules.
  • Write the validation tables and course files. Stop the process if any check fails.

First, the journal entries

Every financial-statement number comes from these journal entries. The script checks that the September entries balance before producing the statements. Once they balance, the next job is to turn them into financial statements.

Initial entries · 1 of 2JournalCAD
Account Debit Credit
Sep. 1 · Owners invest
Cash 40,000
Share capital 40,000
Sep. 2 · Bank lends money
Cash 20,000
Bank loan 20,000
Sep. 3 · Pear buys equipment
Equipment 55,000
Cash 55,000
Sep. 12 · Customers pay for setup services
Cash 15,000
Service revenue 15,000
Initial entries · 2 of 2JournalCAD
Account Debit Credit
Sep. 20 · A university will pay later
Accounts receivable 40,000
Service revenue 40,000
Sep. 25 · The university pays part
Cash 5,000
Accounts receivable 5,000
Sep. 29 · Pear pays wages
Wage expense 10,000
Cash 10,000
Sep. 30 · Pear pays rent
Rent expense 10,000
Cash 10,000
Adjusting entriesJournalCAD
Account Debit Credit
Sep. 30 · Record depreciation
Depreciation expense 900
Accumulated depreciation 900
Sep. 30 · Accrue interest
Interest expense 200
Interest payable 200
10 entries196,100 = 196,100PASS

Second, the financial statements

Once the journal entries balance, the script posts each debit and credit to its account, builds the trial balance, and produces all four financial statements. Change one entry and it rebuilds the whole chain.

Validated inputs

Start with balanced journal entries

Every debit has an equal credit.

Posting

Move each line to its account

The ledger accumulates each balance.

Statement build

Build all four financial statements

Income, changes in equity, balance sheet, and cash flow.

Reconciliation

Check that every statement agrees

One failed check stops the build.

Every output has to agree

Pear CompanyFor the month ended September 30, 2026 · CAD $000
Income statement1 of 4 · click to continue
Revenue
Service revenue55.0
Expenses
Wage expense10.0
Rent expense10.0
Depreciation expense0.9
Interest expense0.2
Total expenses21.1
Net income33.9
Flows into changes in equityNet income = 33.9LINK
Pear CompanyFor the month ended September 30, 2026 · CAD $000
Statement of changes in equity2 of 4 · click to continue
Opening equity0.0
Shares issued40.0
Net income33.9
Ending equity73.9
Flows into the balance sheetEnding equity = 73.9LINK
Pear CompanyAs at September 30, 2026 · CAD $000
Balance sheet3 of 4 · click to continue

Assets

Current assets
Cash5.0
Accounts receivable35.0
Total current assets40.0
Non-current assets
Equipment55.0
Less: accumulated depreciation(0.9)
Net equipment54.1
Total assets94.1

Liabilities + equity

Liabilities
Interest payable0.2
Bank loan20.0
Total liabilities20.2
Equity
Share capital40.0
Retained earnings33.9
Total equity73.9
Total liabilities + equity94.1
Automated check94.1 = 20.2 + 73.9PASS
Pear CompanyFor the month ended September 30, 2026 · CAD $000
Statement of cash flows4 of 4

Operating activities

Customers pay for setup services15.0
The university pays part5.0
Pear pays wages(10.0)
Pear pays rent(10.0)
Net cash from operating activities0.0
Investing activities
Pear buys equipment(55.0)
Net cash from investing activities(55.0)

Financing activities

Owners invest40.0
Bank lends money20.0
Net cash from financing activities60.0
Cash
Beginning cash0.0
Increase in cash5.0
Ending cash5.0
Agrees with the balance sheetEnding cash = 5.0PASS

Trust but verify: domain knowledge makes checking cheap

I know what the entries and statements should look like.

What the system handles

Repetition and reconciliation

  • Propagate one transaction through the ledger.
  • Rebuild every affected financial statement.
  • Stop when entries do not balance or statements do not reconcile.

What I still decide

The course design and the business story

  • Which ideas students meet, and in what order.
  • Which complications help and which distract.
  • Whether the case is motivating and legible to non-majors.

Automated checks catch entries and statements that do not reconcile. My accounting knowledge catches transactions that are wrong even when every total still balances. That makes verification cheap.

Unit economics: Without AI, I would have checked the balance by hand after every change. I never would have built reusable transaction logs and verification scripts that make it easier to teach the course again.

Why keep creative work high-touch?

Research on the Jagged Frontier shows that AI’s abilities can be uneven across tasks that people might judge as similar.

Fabrizio Dell’Acqua et al. (2026) Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of Artificial Intelligence on Knowledge Worker Productivity and Quality. Organization Science 37(2):403-423. https://doi.org/10.1287/orsc.2025.21838

Where do the efficiency gains come from?

Creative work stays high-touch

If I have to define every step, inspect every handoff, and correct the process, how can this possibly save time?

The first pass may not save much time. The gain comes when the work repeats: preserve the process you already debugged instead of rebuilding it from scratch.

A skill gives an agent a reusable method

Skill

Package the method

Reusable instructions, examples, templates, and checks for a particular kind of task.

Agent

Carry out the job

Works across multiple steps, uses tools, inspects results, and stops or asks when it reaches a boundary.

A skill is a set of reusable instructions. An agent can follow those instructions, use approved tools, inspect its work, and complete a job within limits you define.

What makes it an agent?

An LLM produces a response. An agent can also use approved tools, inspect what happened, and continue through several steps until it finishes the job or reaches a decision that requires you. A skill can provide the instructions it follows.

Before delegating the whole workflow

Can I name the inputs, the result I expect, the checks it must pass, the tools it may use, and the decisions that still require me?

When should you give a workflow to an agent?

A good candidate

A multi-step job with a clear result

  • The job has several steps, but the expected result is clear.
  • You can inspect the final result and the important intermediate outputs.
  • You can name the inputs, checks, approved tools, and decisions the agent must leave to you.

Develop the workflow first

You cannot yet describe a reliable process

  • You need the task only once, or the desired result keeps changing.
  • You cannot yet describe an acceptable result.
  • You cannot yet say how to check the work or when the agent must stop and ask you.

An agent can follow instructions written for a single job. If the same method will be useful again, save the instructions, examples, and checks as a skill.

Broad assignments create scope creep: the model starts taking on adjacent work before you can inspect the part you actually asked for.

Scope creep: these models are greedy

A humorous chart titled Experience with Opus 5 so far. Excitement rises from initial enthusiasm to a peak labelled It's doing too much, then falls into confusion and ends in a large tangle labelled WTF is it doing.

One prompt, one step

Define one specific output

Provide the inputs and constraints

Inspect and correct the current result

Approve the next step only when it is right

For complex work, give AI one clearly defined step, inspect the result, and only then continue. If that sequence will repeat, package it as a skill an agent can use.

What could you try first?

After today, choose one workflow you already know and use AI to improve it. Start with work you have done often enough to recognize a bad result yourself.

01Recurring spreadsheet reportClean an export, calculate the same metrics, and rebuild the charts.
02Meeting follow-upTurn notes into decisions, owners, deadlines, and a draft email.
03Personal expense reviewCategorize transactions, flag anomalies, and reconcile the totals.
04Weekly industry briefReview a fixed source list and summarize what changed.
05Project-status updateCombine task lists, risks, milestones, and open decisions.
06Club or volunteer eventMaintain the budget, timeline, vendors, and communications.

Stay current by testing new models and tools

New model

Test a familiar task

When a model appears in the news, try it on work whose answer you can already judge.

Different provider

Compare the alternatives

Try tools from OpenAI, Anthropic, Google, and others. Also try open-weight models—models that you or your organization can run directly—when they fit the task.

New tool

Retest the workflow

Check whether a new tool improves the result, reduces the time, or makes verification easier.

Computer work is unusually good for experimentation because the feedback is immediate: a script runs, a page renders, a spreadsheet balances—or it does not.

Use one familiar workflow to compare them

Build the habit of testing new capabilities on work you already understand well enough to verify.

  1. Keep one familiar workflow that you can reuse to compare new models and tools.
  2. When a new model or tool appears, try it.
  3. Compare the quality, time, unit cost, and ease of verification.
  4. Stay high-touch wherever ambiguity or judgment remains.
  5. Save a reusable method as a skill. Use an agent to carry it through a multi-step job with a clear goal, checks, and limits.

You already have ChatGPT Edu and Codex. Start there. Use only personal, public, or authorized data.

The method in one slide

  1. Complement vs. Substitute — AI can complete a well-defined task while complementing you on the job or project.
  2. Rote ↔︎ Creative — Match your oversight to the ambiguity, judgment, and cost of checking.
  3. Partner vs. Intern — Decide which tasks AI can complete independently and where you must stay involved.
  4. Task Modeling — Name the inputs, outputs, steps, checks, and decisions.
  5. Trust but Verify — Inspect the current output before the next step depends on it.
  6. One Prompt, One Step — Build and test a complex workflow one clearly defined step at a time.
  7. Skill + Agent — A skill packages a reusable method; an agent can use it to carry out a job with a clear goal, checks, and limits.

Thanks—stay in touch!

Kevin Mott

kevinpmott.com

I host course materials on my personal site, including this deck. Come back whenever you need a refresher, and stay in touch if I can help.

Assistant Professor, Teaching Stream
Director of Teaching Innovation, FinHub

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